1. Measures we take
- Semantic page structure with headings, labels, and landmarks where supported.
- Keyboard-accessible navigation, including a skip link to main content.
- Visible focus states and descriptive text for common icons and controls.
- Responsive layouts that support zoom and smaller screens.
- Periodic reviews of high-traffic pages such as home, product listings, checkout, and account areas.
2. Compatibility
Our website is designed to work with current versions of major browsers and commonly used assistive technologies, including screen readers and keyboard-only navigation. Older browsers or unsupported extensions may affect how some features behave.
3. Known limitations
We are actively improving accessibility across the site. Areas that may still present barriers include:
- Some third-party payment or embedded content not fully controlled by KG3.
- Legacy components that are being updated to modern accessible patterns.
- Product images or marketing graphics where alternative text may not yet describe every detail.
- Complex interactive tools such as PC Builder or CCTV quote flows, which we continue to refine.
4. Alternative ways to shop
If you need help completing a purchase, checking stock, or placing an order, our team can assist by phone, email, or in person at our Quezon City location.
- Email: support@kg3itw.com
- Phone: (+63) 919 089 4505
- Visit: Store locations
5. Feedback and contact
We aim to respond to accessibility feedback within two business days. Please include:
- The page URL or feature you were using
- A description of the issue
- The browser and assistive technology you use, if known
Contact us at support@kg3itw.com or through our contact page.
6. Updates to this statement
We review this statement as we make site improvements. The effective date above reflects the latest revision.